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©
2002, David K. Z. Harris
1
Pg. 1
© 2002
David K. Z. Harris
Console Servers (T9)
Getting Up To Speed
With Console Services
version 1.6
David K. Z. Harris
zonker@bigbandnet.com
This presentation will be temporarily available at:
http://www.conserver.com/consoles/LISA2002-T9.pdf
This presentation is a supplement to my console services web pages located at
http://www.conserver.com/consoles/.
These pages have a substantial amount of information noted below each slide. I
do this to help minimize the amount of note-taking that you need to do in class,
and this should give you more time to listen to the instructors.
If you feel that you learn better by taking notes, please feel free to do so.
This presentation is meant to be a a quick-start guide to Terminal Server and
Console Server hardware, and to logging Console Server applications. We will
look more deeply into the Open Source “Conserver” application , which is
freely available from http://www.conserver.com, as an example for some of the
discussions.
We will also explore some real-life deployments, to explore some of the points
made during the talk.
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Indice de contenidos

Pagina 1 - Console Servers (T9)

©2002, David K. Z. Harris1Pg. 1© 2002 David K. Z. Harris Console Servers (T9)Getting Up To SpeedWith Console Servicesversion 1.6David K. Z. Harriszonk

Pagina 2

©2002, David K. Z. Harris10Pg. 10© 2002 David K. Z. Harris Who are the vendors?Ø Many players are still in the game² Cisco, Cyclades, Digi, LantronixØ

Pagina 3

©2002, David K. Z. Harris11Pg. 11© 2002 David K. Z. Harris New or old? New or used?Ø Do you need support?Ø Do you need software?Ø Are you trying to ex

Pagina 4 - Vendors, sources, costs

©2002, David K. Z. Harris12Pg. 12© 2002 David K. Z. Harris Evaluating the HardwareØ Cost per port is just one metric² Wiring, adapters, patch panelsØ

Pagina 5 - Real World Examples

©2002, David K. Z. Harris13Pg. 13© 2002 David K. Z. Harris Is Serial BREAK a problem?Ø Serial BREAK can halt serversØ The answer varies, site to siteØ

Pagina 6 - How terminal servers provide

©2002, David K. Z. Harris14Pg. 14© 2002 David K. Z. Harris Connecting Serial DevicesØ Most Console Server hardware vendors don’t have a wide variety o

Pagina 7 - 1 1 2 3 4

©2002, David K. Z. Harris15Pg. 15© 2002 David K. Z. Harris Basic Architectures (#1)Ø Basic Reverse TCP sessions² CS = console server² CC = console cli

Pagina 8

©2002, David K. Z. Harris16Pg. 16© 2002 David K. Z. Harris Simple InstallationsØ Simple Console Servers² One, or many, around the network² Clients acc

Pagina 9 - Console Server Hardware

©2002, David K. Z. Harris17Pg. 17© 2002 David K. Z. Harris Think About SecurityØ Do you have a security policy that covers remote access to consoles?Ø

Pagina 10 - The market is still growing!

©2002, David K. Z. Harris18Pg. 18© 2002 David K. Z. Harris Security ConcernsØ Which network will you connect your console server(s) to?Ø Do you have a

Pagina 11 - SSL? SSH V2? Sun-safe?

©2002, David K. Z. Harris19Pg. 19© 2002 David K. Z. Harris Anonymous BioTechØ Integrity of log data was more important than access rights.Ø A secondar

Pagina 12 - Size and port density

©2002, David K. Z. Harris2Pg. 2© 2002 David K. Z. Harris About BigBand NetworksBigBand Networks makes Digital Video grooming hardware for Cable and Sa

Pagina 13 - David K. Z. Harris

©2002, David K. Z. Harris20Pg. 20© 2002 David K. Z. Harris Console Server ApplicationsØ Commercial Applications² Aurora Technology• Control Tower² ASP

Pagina 14 - 2002, David K. Z. Harris

©2002, David K. Z. Harris21Pg. 21© 2002 David K. Z. Harris Open Source ApplicationsØ Low-cost, or no-cost² Software is free, but the host?² Serial Int

Pagina 15 - Basic Reverse TCP sessions

©2002, David K. Z. Harris22Pg. 22© 2002 David K. Z. Harris Console Server CostsØ Software can be freeØ Can run on an existing machineØ Security policy

Pagina 16 - Console Server Applications

©2002, David K. Z. Harris23Pg. 23© 2002 David K. Z. Harris Advanced Architectures (#2)Ø Addressing Security Concerns² Add a management Network² Put co

Pagina 17 - Ø And what is that worth to

©2002, David K. Z. Harris24Pg. 24© 2002 David K. Z. Harris Advanced Architectures (#3)Ø Distributed console servers² One master configuration file² Cl

Pagina 18 - Ø Extending your management

©2002, David K. Z. Harris25Pg. 25© 2002 David K. Z. Harris www.conserver.comØ Latest codeØ Pointers to FAQ and mailing listsThe Conserver.com website

Pagina 19

©2002, David K. Z. Harris26Pg. 26© 2002 David K. Z. Harris Conserver BackgroundØ Presented at LISA in 1990² Tom Fine – Ohio State UniversityØ Identica

Pagina 20 - Commercial Applications

©2002, David K. Z. Harris27Pg. 27© 2002 David K. Z. Harris Latest Features (in 2001-2)Ø Always check the ‘changes’ file² http://www.conserver.com/CHAN

Pagina 21 - Support options?

©2002, David K. Z. Harris28Pg. 28© 2002 David K. Z. Harris Your Conserver Host ShouldØ Be “stand-alone”² No boot dependencies, NFS mounts² Should be a

Pagina 22 - Ø Software can be free

©2002, David K. Z. Harris29Pg. 29© 2002 David K. Z. Harris More Server FeaturesØ Support for distributed servers² Servers redirect clients automatical

Pagina 23 - Addressing Security Concerns

©2002, David K. Z. Harris3Pg. 3© 2002 David K. Z. Harris Pertinent Job History Ø Network Equipment Technologies ² (Comdesign, Bridge Communications)Ø

Pagina 24 - Distributed console servers

©2002, David K. Z. Harris30Pg. 30© 2002 David K. Z. Harris Client FeaturesØ Status information² Users: who, what, when, idle² Consoles: up/down, locat

Pagina 25 - Latest code

©2002, David K. Z. Harris31Pg. 31© 2002 David K. Z. Harris More Client FeaturesØ One-write, many-read² Force read/write mode² Control goes into a stac

Pagina 26 - Code is written in C

©2002, David K. Z. Harris32Pg. 32© 2002 David K. Z. Harris Where To Get ConserverØ Download the tar file² http://www.conserver.com/² ftp://ftp.conserv

Pagina 27 - Latest Features (in 2001-2)

©2002, David K. Z. Harris33Pg. 33© 2002 David K. Z. Harris Conserver DistributionCHANGES INSTALLLICENSE READMEFAQ TODOautologin/ con

Pagina 28 - Use one master config file

©2002, David K. Z. Harris34Pg. 34© 2002 David K. Z. Harris The Important DocumentsØ The INSTALL fileØ The CHANGES fileØ The Man Pages² console(1)² con

Pagina 29 - Connect-on-demand mode

©2002, David K. Z. Harris35Pg. 35© 2002 David K. Z. Harris Easy Default InstallationØ Uses auto-configuration² Detects/reports system settingsØ Custom

Pagina 30 - Send Serial BREAK

©2002, David K. Z. Harris36Pg. 36© 2002 David K. Z. Harris Recommended InstallationØ If you have a build process, use it…Ø Create /etc/conserver direc

Pagina 31 - Broadcast messages

©2002, David K. Z. Harris37Pg. 37© 2002 David K. Z. Harris conserver.cf console entriesØ The console.cf [name] entries…² Conserver clients connect to

Pagina 32 - Support options

©2002, David K. Z. Harris38Pg. 38© 2002 David K. Z. Harris Distributed ConserversØ One ‘Master’ conserver.cf file² Refers to all available consoles² A

Pagina 33

©2002, David K. Z. Harris39Pg. 39© 2002 David K. Z. Harris WebTV/MSNTVØ Three data centers (distributed)² Dedicated management networkØ 2000+ console

Pagina 34 - The Man Pages

©2002, David K. Z. Harris4Pg. 4© 2002 David K. Z. Harris What We’ll Cover TodayØ Overview of Hardware² Terminal and Console Servers² Vendors, sources,

Pagina 35 - You need config files

©2002, David K. Z. Harris40Pg. 40© 2002 David K. Z. Harris conserver.cf ACL entriesØ Access Control Lists² Access granted/rejected on a ‘first-match’

Pagina 36 - Recommended Installation

©2002, David K. Z. Harris41Pg. 41© 2002 David K. Z. Harris Single Conserver ExampleØ conserver.cf fileLOGDIR=/var/consoleh1:!ts1:2001:&:1hh2:!ts1:

Pagina 37

©2002, David K. Z. Harris42Pg. 42© 2002 David K. Z. Harris Multiple Conserver ExampleØ One conserver.cf file and one conserver.passwd file for all con

Pagina 38 - -i, -q, -r, -u, -w, -x

©2002, David K. Z. Harris43Pg. 43© 2002 David K. Z. Harris Multiple Conserver example #2Ø Same Domains on each LAN?² You need to do a bit of extra wor

Pagina 39 - Dedicated management network

©2002, David K. Z. Harris44Pg. 44© 2002 David K. Z. Harris Client-Server InteractionØ Finding the right server² Client has a default master² Override

Pagina 40 - Can be used with TCP-Wrapers

©2002, David K. Z. Harris45Pg. 45© 2002 David K. Z. Harris SynopsysØ Multiple distributed data centersØ 35+ field officesØ Field sites host a Conserve

Pagina 41 - Single Conserver Example

©2002, David K. Z. Harris46Pg. 46© 2002 David K. Z. Harris Synopsys Basic Field OfficeØ WAN for main trafficØ PSTN (ISDN) for field dialup² (Public Sw

Pagina 42 - Multiple Conserver Example

©2002, David K. Z. Harris47Pg. 47© 2002 David K. Z. Harris Starting ConserverØ Conserver flags² -C : Configuration file override² -d : Become a daemon

Pagina 43 - Same Domains on each LAN?

©2002, David K. Z. Harris48Pg. 48© 2002 David K. Z. Harris Stopping ConserverØ Signaling conserver² “console –q” command² SIGTERM to master conserver

Pagina 44 - Chatting with the console

©2002, David K. Z. Harris49Pg. 49© 2002 David K. Z. Harris How To Test ItØ Deploy your terminal servers² Connect hosts² Check them with reverse-telnet

Pagina 45 - Router supports

©2002, David K. Z. Harris5Pg. 5© 2002 David K. Z. Harris Real World ExamplesThere are many interesting sites and applications for Conserver. During th

Pagina 46 - Synopsys Basic Field Office

©2002, David K. Z. Harris50Pg. 50© 2002 David K. Z. Harris Client CommandsØ The default escape sequence is:Ø [CTRL]-[e] then [c] then:² ? : brings up

Pagina 47 - Conserver flags

©2002, David K. Z. Harris51Pg. 51© 2002 David K. Z. Harris Updating Conserver FilesØ When do I need to restart it?Ø Modify conserver.cf?² Send SIGHUPØ

Pagina 48 - Init.d script

©2002, David K. Z. Harris52Pg. 52© 2002 David K. Z. Harris Time SynchronizationØ Important for logging² backup and file sharing tooØ Comparing logs fr

Pagina 49 - Check hosts from the client

©2002, David K. Z. Harris53Pg. 53© 2002 David K. Z. Harris TellmeØ Two main data centersØ 1700+ consolesØ Secure access to each centerØ Not distribute

Pagina 50 - Other commands are available

©2002, David K. Z. Harris54Pg. 54© 2002 David K. Z. Harris Other sites?Ø Who wants to give a quick summary of their deployment?Ø What are the importan

Pagina 51 - Roll console log files?

©2002, David K. Z. Harris55Pg. 55© 2002 David K. Z. Harris Operational Best Practices #1Ø Add hostnames before connecting the hosts² Newer versions al

Pagina 52 - Important for logging

©2002, David K. Z. Harris56Pg. 56© 2002 David K. Z. Harris Operational Best Practices #2Ø Mentoring² One person can control a session (read-write), bu

Pagina 53 - Messaging and more

©2002, David K. Z. Harris57Pg. 57© 2002 David K. Z. Harris Operational Best Practices #3Ø Logging useful information² Syslog can capture similar types

Pagina 54 - Who wants to give a quick

©2002, David K. Z. Harris58Pg. 58© 2002 David K. Z. Harris Best Practices #3, cont’d.Ø Turn on timestamps² Conserver can insert timestamps for gear th

Pagina 55 - Add hostnames before

©2002, David K. Z. Harris59Pg. 59© 2002 David K. Z. Harris Operational Best Practices #4Ø Proactive monitoring² You can create your own scripts or use

Pagina 56 - Mentoring

©2002, David K. Z. Harris6Pg. 6© 2002 David K. Z. Harris Terminal Server ReviewØ How terminal servers provide remote access to consoles² Reverse Telne

Pagina 57 - Logging useful information

©2002, David K. Z. Harris60Pg. 60© 2002 David K. Z. Harris Operational Best Practices #5Ø Forensics data² When a machine crashes, your conserver log b

Pagina 58 - Don’t log useless information

©2002, David K. Z. Harris61Pg. 61© 2002 David K. Z. Harris Operational Best Practices #6Ø Hostname Usage² Conserver host(s) should have names other th

Pagina 59 - Proactive monitoring

©2002, David K. Z. Harris62Pg. 62© 2002 David K. Z. Harris Wrap-upØ Did we cover everything?² Vendors, features, sources² Conserver information² Best

Pagina 60 - Forensics data

©2002, David K. Z. Harris63Pg. 63© 2002 David K. Z. Harris Suggested ReadingØ Aurora Technologies² http://www.auroratech.com/guide_request/guide-form.

Pagina 61 - Hostname Troubles

©2002, David K. Z. Harris64Pg. 64© 2002 David K. Z. Harris Web LinksØ Stokely Consulting² http://www.stokely.comØ Conserver.Com² http://www.conserver.

Pagina 62 - Questions and Answers

©2002, David K. Z. Harris65Pg. 65© 2002 David K. Z. Harris Vendor LinksØ Systems² The 2600 and 3600 series.² Use the NM-32A 32-port modules.² Americab

Pagina 63 - Aurora Technologies

©2002, David K. Z. Harris66Pg. 66© 2002 David K. Z. Harris Vendor Links, cont’d.Ø Cyclades² Built-in Linux core² TS2000 is a great device!² PC multi-p

Pagina 64 - Conserver.Com

©2002, David K. Z. Harris67Pg. 67© 2002 David K. Z. Harris Vendor Links, cont’d.Ø Perle (Perle Systems Ltd.)² CS9000 is Sun-safe² Cables, status LEDs

Pagina 65 - Xyplex, iTouch Communications

©2002, David K. Z. Harris68Pg. 68© 2002 David K. Z. Harris Accessory Vendor InfoØ Nu-Data non-BREAK adaptersØ PC Weasel in-server cardsØ ASP Technolog

Pagina 66 - Digi Communications

©2002, David K. Z. Harris69Pg. 69© 2002 David K. Z. Harris Accessory Vendor InfoØ Weeder Technologies² Serial interfaces for process control² Counters

Pagina 67 - Lantronix

©2002, David K. Z. Harris7Pg. 7© 2002 David K. Z. Harris Basic Serial HookupsØ Console Server connected to the same LAN with the hostsØ Serial connect

Pagina 68 - CatWalk interface

©2002, David K. Z. Harris70Pg. 70© 2002 David K. Z. Harris Remote Power ControlØ American Power Conversion² MasterSwitch lineØ BayTech² RPC product li

Pagina 69 - 850.863.5723

©2002, David K. Z. Harris71Pg. 71© 2002 David K. Z. Harris AmericableØ Custom cables and adapters² Serial adapter kits for consoles• Annex/Bay/Nortel•

Pagina 70 - Server Technologies

©2002, David K. Z. Harris8Pg. 8© 2002 David K. Z. Harris Terminal & Console ServersØ Terminal Servers were designed to allow ‘dumb terminals’ to a

Pagina 71 - Ø Fast turnaround

©2002, David K. Z. Harris9Pg. 9© 2002 David K. Z. Harris An Important DistinctionØ Console Server Application² A host running software for controlling

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